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Privacy Policy

This privacy statement discloses the privacy practices for this website, and all websites hosted or maintained by Orange County Private Investigator and OrangeCountyPrivateInvestigator.com (hereinafter referred to collectively as OrangeCountyPrivateInvestigator.com). If you have questions or concerns regarding this statement, you should contact our customer service department using either the contact information available on the website or at the end of this privacy statement.

OrangeCountyPrivateInvestigator.com is strongly committed to protecting the privacy of individuals who use our website and the websites we maintain. In order to provide our services securely, accurately, and efficiently, we must obtain certain personal information. This information typically includes some or all of the following: name, address, passport number, government identification number, account name, telephone and facsimile number, email address, credit or debit card number, including without limitation expiration date and cardholder name, bank account information, and other customer identifiable information. In addition, we may request certain optional information about you, such as your email address or preferences, in order to enhance our services further, to help you use our services more effectively, and/or to inform you about additional services.

Disclosure of Information

OrangeCountyPrivateInvestigator.com will not willfully sell or disclose your customer-identifiable information with third parties, except as required by law; in response to a subpoena, or other valid governmental or court order; in response to your request to do so; or in order to complete a payment transaction with certain third party organizations. By the very nature of our service, we share selected customer-identifiable information about you with the entity or entities whose services you are using to pay for our services, and with the relevant card companies, payment processors, and banking institutions for payment authorization and processing purposes. Further, OrangeCountyPrivateInvestigator.com reserves the right to share customer identifiable information with third parties for collection purposes in the event that your payment is canceled, disputed, or otherwise cannot be fulfilled in accordance with our Terms of Use.

We may share aggregated demographic information with our clients and others for marketing purposes, but this information is not linked to any personal information that can identify you. In addition, OrangeCountyPrivateInvestigator.com may use customer-identifiable information to investigate and help prevent and prosecute unlawful activity(ies), or activity which threatens the website(s) or our users’ privacy, or otherwise violates the terms and conditions for this Privacy Statement and/or our Terms of Use.

Security

OrangeCountyPrivateInvestigator.com is committed to ensuring the security of your customer-identifiable information. We will take reasonable precautions to protect this information from loss, misuse, unauthorized disclosure or alteration, including, putting in place appropriate physical, electronic and administrative procedures to safeguard and secure such information. We use encryption when collecting or transferring sensitive data (e.g., card or bank information). Further, we have numerous procedures, policies, and systems in place to ensure the security of your information.

Use of Contact Information

In the ordinary course of our business, we will use the contact information you provide to confirm a payment transaction and/or to alert you regarding any difficulty we may experience in processing your payment. With permission, we may also contact you as a registered user to remind you of an upcoming payment obligation or to inform you of new or additional services offered by us from which you may benefit. Users must update their profile to indicate their preference to opt out of receiving notifications about new or additional services.

Cookies

A cookie is a piece of data stored on a user’s hard drive and contains information about that user. Websites often use cookies to help them analyze web traffic, to let them know when a user visits a particular site or to respond to you as an individual when you use a particular web application. Our website does not utilize cookies to store customer identifiable information.

Log Files

We use IP addresses to analyze trends, administer our websites, track our users’ movements and gather broad demographic information for aggregate use. In addition, we may collect the IP address of your computer with each payment, and we may store that address along with your payment record in our database.

Links to Other Websites

Our website contains links to other websites operated by our clients and business partners. Please be aware that OrangeCountyPrivateInvestigator.com is neither responsible for the privacy practices of these other sites nor their content. We encourage you to be aware when you leave our website and to read the privacy policy of each and every website that collects customer identifiable information. In addition, the entities operating these third-party sites may use cookies. However, we have no access to or control over these cookies.

Correcting Customer-Identifiable Information

If you have submitted incorrect customer-identifiable information through OrangeCountyPrivateInvestigator.com or an affiliated website, and would like to revise this information, you may make appropriate revisions within the registration section of the site (if you have previously registered on the site) or you may contact our customer service department using the contact information provided on the site. We assume no liability whatsoever for damages, actual or consequential, which may result because you have given us erroneous or fraudulent contact information, government identification information, passport information or banking information. See our Terms of Use for further limits on our liability.

User Acceptance of Privacy Policy and Changes to Privacy Policy

By using this site, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our site. OrangeCountyPrivateInvestigator.com and all its associated and affiliated business entities, each individually and collectively, reserve(s) the right to make changes to our Privacy Policy from time to time in our sole discretion. Any changes will appear in the Privacy Policy posted on the website with the appropriate revised date and/or effective date. OrangeCountyPrivateInvestigator.com encourages you to review this Privacy Policy regularly. Your continued use of OrangeCountyPrivateInvestigator.com websites following the posting of changes to these terms indicates your acceptance of those changes and the new Privacy Policy in whole.

Contacting Us

You can transmit your documents for process service directly to OrangeCountyPrivateInvestigator.com by fax or email, at the following contact numbers:
Email: inv@ocpis.com